Fansbet Document Upload: Format and Size Rules

Why Document Verification Matters at Fansbet

Before you can withdraw winnings or unlock the full range of promotions, every legitimate online casino requires identity verification. At Fansbet casino, this process is mandatory under UK Gambling Commission regulations. You will be asked to upload clear copies of specific documents — usually a proof of identity and a proof of address. The rules around format and file size are strict: submitting the wrong type can delay your payout by days. This guide covers exactly what you need, how to prepare each file, and what to do if something goes wrong. Whether you’re chasing a Fansbet bonus or just depositing for casual play, get the upload right the first time.

Accepted Document Types and Their Format Requirements

Fansbet accepts three broad categories of documents: identity, address, and payment method proof. For identity, a valid passport, driving licence (both sides), or national ID card are accepted. Address proof requires a utility bill, bank statement, or government letter dated within the last three months. For payment method verification (required when depositing via certain e-wallets), a screenshot of your account showing your name and the last four digits of the card or account number is sufficient.

All files must be in one of the following formats: JPEG, PNG, or PDF. Fansbet does not accept HEIC, BMP, or TIFF files. If you take a photo with an iPhone, ensure you convert it to JPEG before uploading — otherwise the system will reject it and you’ll see a generic error message. The recommended resolution is 300 DPI, but even a clear 72 DPI photo taken in good lighting is usually fine as long as all text is legible.

File Size Limits and Image Quality Guidelines

Each document file must not exceed 5 MB. If your image is larger, compress it before uploading. Free tools like TinyPNG or Adobe Acrobat’s PDF compressor can reduce size without losing too much quality. Avoid uploading a 12 MB photo directly from a modern smartphone — it will fail with a “file too large” warning. The minimum acceptable size is 100 KB, but anything below that usually looks too pixelated for review. For best results, use a scanning app (Adobe Scan, CamScanner) that outputs a sharp PDF under 3 MB.

Lighting matters: place the document on a dark, flat surface and take the photo straight-on to avoid glare. Do not use flash, as it often washes out the holographic elements on IDs. If the text is unreadable, the Fansbet verification team will reject it and ask you to resubmit — costing you 24-48 hours in processing time.

Step-by-Step Upload Process

Follow these steps to upload your documents correctly on Fansbet casino’s verification page:

1. Log into your Fansbet account and go to the “My Account” or “Verification” section.
2. Click the “Upload Document” button and select the category that matches your file (e.g., “Proof of Identity”).
3. Choose the file from your device. Make sure it is in JPEG, PNG, or PDF format and under 5 MB.
4. Wait for the upload progress bar to complete. Do not refresh the page while it’s processing.
5. Repeat for each required document (identity, address, and payment proof if asked).
6. Click “Submit All” or confirm the upload. You will see a confirmation message and a reference number.
7. Check your email for an update — usually within 24 hours. If rejected, the email will explain why and invite you to re-upload corrected files.

Pro tip: If you claimed a Fansbet no deposit bonus, the verification process is identical — there is no shortcut. The same rules apply whether you used a Fansbet promo code or not.

Common Upload Issues and How to Fix Them

Even experienced players run into problems. Here are the most frequent errors and their solutions:

• “File type not supported” — You tried uploading a HEIC (iPhone) or TIFF file. Convert to JPEG using an online converter or the Photos app’s export function.
• “File too large” — Your image exceeds 5 MB. Use a compression tool or take a smaller-sized photo by lowering your camera’s resolution to 12 MP or less.
• “Blurry image” — The document text is not readable. Retake the photo in good daylight, steady your hands, and ensure the document fills the frame.
• “Address mismatch” — The utility bill shows a different address than your registered account. Update your profile first or upload a bill from the correct address. Contact support if you have moved recently.
• “Duplicate document” — You uploaded the same file for two different categories. Each category requires a unique document (e.g., identity cannot be used as address proof).

If you used a Fansbet free spins promotion, you still must complete verification before withdrawing any winnings from that bonus. The same upload rules apply.

Verification Timelines and What Happens Next

Once your documents are submitted, the Fansbet verification team typically processes them within 24 hours, but it can stretch to 48 hours during weekends or bank holidays. If you submitted everything correctly, you’ll receive an email saying “Verification Complete” and your account restrictions (e.g. withdrawal limits) will be lifted. If any document is rejected, you will get a specific reason and a second chance to upload corrected versions without penalty. There’s no limit on how many times you can resubmit.

When your account is fully verified, you can enjoy all features including instant withdrawals and access to the complete promotion calendar. For more details about the platform and its offers, visit Fansbet betting to create your account and get started.

Remember: always keep copies of your original documents secure. Fansbet supports the modern UK gambling safety standards, and your data is encrypted. A smooth upload now will save you frustration later.